Please find below some of the common queries from applicants when applying for funding from one of our grant programmes.

Before Starting Your Application

  • How do I apply?

    You can apply for funding through the grants table on our website which provides a summary of the funds that HIWCF manages. Click on the fund name to see the fund criteria, which causes the donor is supporting, and the requirements that any application needs to meet. If the fund is open for applications, a link to the online grant application form can be found on the fund criteria page together with accompanying guidance notes.

  • How long does the application process take?

    An average grant application process takes 10-12 weeks.

  • When will I hear if my grant application has been successful?

    Grants are awarded during April, July, September and November and you will be informed via email of the Grant Panel’s decision. If you have not heard anything, please check your junk/spam inbox.

  • Can I apply to more than one fund?

    Yes, you can apply to more than one fund. However, due to high demand, a second application may not make it through to stage two of the application process. Generally, HIWCF does not give more than £5,000 to any one organisation in a year.

  • Our organisation has been awarded a grant already this year, can we apply again?

    Yes, you can apply again provided that the monitoring for your previous grant has been completed.

Using The Online Form

  • Why haven’t I received the registration email?

    Please check your junk/spam inbox as the registration email can sometimes be marked as spam. If the email has not arrived within 30 minutes, please try entering your email address again. If the email still has not arrived within 30 minutes, please contact online@hiwcf.com for assistance.


  • Who is a suitable referee?

    Generally, referees are either someone from the local authority, local voluntary services, or another organisation with similar activities and/or aims. Please note you will only be asked for a reference by an HIWCF Assessor if they consider it to be necessary.

  • I’ve tried to submit my online form but it won’t work?

    Please check that you have corrected all highlighted validation issues.

  • My online form is stuck on ‘processing’.

    Please wait for the form to finish processing. If you are uploading a large document, this may take some time. If the form stays ‘processing’ for longer than 30 minutes, you may wish to reload. Please note that reloading the form will lose any unsaved data.

  • I started the form, but when I went back to it all my data had been lost, can it be recovered?

    Any unsaved data cannot be recovered. Please save frequently.

  • Can I send my form to others?

    Yes, you can forward the link to your unique online form to others.

  • I’ve already attached all my documents to another application, do I need to attach them again?

    We will only need the signed and completed Section B and your latest annual accounts. Please email online@hiwcf.com advising that your documentation was previously submitted.

  • I submitted my form but did not save a copy of it, can you send me a copy?

    An automatic email will be sent to you after submission with a PDF copy of your application attached. Please check your junk/spam inbox. If the email does not arrive, please contact online@hiwcf.com.

  • I submitted my form, but have since spotted that some of the information is incorrect, can I change this?

    Please email any amendments to online@hiwcf.com quoting your reference number given in the email you received containing the link to your online form.

Grant Application Queries

  • Why am I being emailed by an assessor?

    Our assessors may contact you if they have any queries about your application or organisation. Please answer their questions promptly by the assessor’s deadline or your application may not be able to proceed to panel.

  • We were awarded a grant, when will we receive it?

    Grant award payments are paid directly into your organisation’s bank account shortly after you receive your award letter.

  • We’ve received some money in our bank account, but we don’t know what it refers to?

    Please check your junk/spam inbox for any communications. If there are none, please contact grantsadmin@hiwcf.com

End of Grant Monitoring

  • When is the monitoring form for my grant due?

    Your monitoring form will be due shortly after the end of project date entered on your application and/or 12 months after the grant was awarded, whichever is sooner, unless otherwise specified. Please contact grantsadmin@hiwcf.com with enquiries about your grant monitoring.

  • What do I need to do to complete monitoring for my grant?

    Full details for what is required for monitoring can be found on the monitoring form.

  • Our project has been delayed, can we have an extension?

    Please contact grantsadmin@hiwcf.com with full details about your situation and enquiries about your grant monitoring.

Help Completing the Questions

  • How do I describe the overall aims and objectives of my organisation?

    We require a short statement describing the overall aims and objectives of your organisation, activities or services your organisation provides and any other organisations you work with.

    For example: ‘We are a volunteer-led group which provides support to older people suffering isolation. We provide befriending and visits, and work with the local branch of Age UK/Age Concern.’

  • Are there any general guidelines that my organisation should follow?

    An organisation should have its own constitution, a management committee of at least three unrelated members who reside at different addresses and be independent of any other organisation.

  • How do I describe my project?

    Below are good examples of detailed project descriptions:

    ‘We would like to purchase some new camping equipment to replace our old tents, to allow us to continue to take our 20 plus youth members, aged between 12-16, on camping trips across the county. We work with the local scouting movement and share equipment where possible.’

    ‘We would like to run a programme to help unemployed people into work by helping to find them work experience places, training courses and coaching for vocational qualifications. We will provide 2 hour weekly sessions on Monday and Wednesday, at Witemoore village hall. The programme will run for 16 weeks and support approximately 20 young people between 16-18 years and be supported by the local school and police constable. We would like funds to help pay for the hall hire and volunteer expenses.’

    Please let us know about any income from activities: for example if any payments (i.e. subscriptions) are made by the participants?

  • What are the benefits and outcomes?

    Please explain how people or the community accessing your services are disadvantaged.

    How do you know that people in your community want this project or activity?

    How will your local community benefit from this project?

    For example, if you are asking for funds to help young people paint a mural on a wall somewhere in the community, the people directly benefitting are those young people who are painting, but the presence of the mural would then have a wider benefit to the rest of the community.

  • What are the impact and beneficiaries?

    Please choose the primary people/issues that will directly benefit from this project that you are seeking funding for. You may also tick the box for secondary people/issues who will indirectly benefit.

    Note: The primary beneficiaries are the people who will directly benefit; usually those participating in the project.

  • What is a project budget?

    Please provide a breakdown of the costs related to your project such as volunteer expenses, staff costs, hall hire and equipment costs.

    Include cost per hour, number of hours per week, number of weeks per year.

    For example: Hall hire, £20 per hour, 4 hours per week, for 16 weeks = £1,280. Salary cost, £10 per hour, 4 hours per week for 52 weeks = £2,080

  • Why do you need building society or bank details?

    Please provide your organisation’s bank/building society account details. The ‘Bank Account Name’ would be the name of the organisation or group applying for the grant. Grant award payments are paid directly into this bank account.

    In certain circumstances, if your group does not have its own bank/building society account, we may be able to pay the grant to another charitable organisation willing to receive and hold the funds on your behalf.

  • Which supporting documents do we have to provide?

    Signed Constitution – a constitution or set of rules must answer a few basic questions about your organisation and how it operates. For example: how many people are on your committee, when and where your committee meet on a regular basis and who can sign cheques or authorise online bank transactions.

    Signed Accounts – these should cover the most recent 12 month period and must be signed by your accountants. We accept that organisations have different financial years, and it can take time to prepare accounts, so we will accept accounts where the financial period ended anytime within the last 18 months.

    If you are a start-up and do not have any accounts you will need to provide a twelve month income and expenditure forecast.

    Policies – please provide copies of your Child Protection/Vulnerable Adult policies and Safeguarding, Health and Safety, insurance, or other relevant documents.

    Management Committee – please provide a list of full names and positions of all members of your Management Committee.

    Declaration (Section B) this must be signed by a senior member of your organisation’s management committee, such as the Chair, Treasurer or Secretary.

    Please contact online@hiwcf.com for enquiries about your online application form.